Privacy Policy

1. Information We Collect

We collect information you provide directly when using our Service, including:

• Account Information: Name, email address, phone number when you create an account
• Order Information: Delivery address, order details, dietary preferences
• Payment Information: Payment card details (processed securely by Stripe; we do not store full card numbers)
• Creator Information: Social media handles, payout preferences, and referral activity for Creator Program participants
• Communications: Messages you send to us via support channels

We also automatically collect certain information when you use the Service, including IP address, browser type, device information, pages visited, and referring URLs.

2. How We Use Information

We use the information we collect to:

• Process and fulfill your food orders
• Send order confirmations, updates, and receipts
• Manage your account and provide customer support
• Track referrals and calculate commissions for Creator Program participants
• Improve our Service, analyze usage trends, and personalize your experience
• Send promotional communications (with your consent; you may opt out at any time)
• Detect and prevent fraud, abuse, and security incidents

3. Payment Processing (Stripe)

We use Stripe, Inc. as our payment processor. When you make a payment, your payment card information is transmitted directly to Stripe's secure servers. We do not store, process, or have access to your full credit card number.

Stripe's handling of your payment information is governed by their Privacy Policy. Stripe is PCI DSS Level 1 certified, the highest level of payment security compliance.

4. Data Sharing

We do not sell your personal information. We may share your information with:

• Service Providers: Third parties that help us operate the Service (e.g., Stripe for payments, Clerk for authentication, Resend for email, Twilio for SMS)
• Restaurant Partners: Order details necessary to prepare and fulfill your food orders
• Legal Compliance: When required by law, subpoena, or to protect our rights and safety

5. Cookies & Tracking

We use cookies and similar technologies to:

• Keep you signed in and remember your preferences
• Track referral attribution for our Creator Program (30-day attribution window)
• Analyze Service usage and performance (via Vercel Analytics)
• Monitor errors and improve reliability (via Sentry)

You can manage cookie preferences through your browser settings. Disabling cookies may affect certain features of the Service.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal information
• Opt out of promotional communications
• Request a copy of your data in a portable format
• Withdraw consent for data processing

To exercise any of these rights, please contact us using the information below.

7. Data Retention

We retain your personal information for as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. Order history and transaction records are retained for tax and accounting purposes as required by law.

8. Contact

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us: